I'm the founder of Digital Helpmates, and I've been tutoring individuals on their computers and smart devices since 2015.
Before that, I earned my undergraduate degree from Pepperdine University and went on to a career in advertising and graphic design. I've always been drawn to teaching (I have quite a few teachers in my family) and in 2006, I earned my High School California Teaching Credential from Dominican University. I taught at Redwood and Berkeley High School, both in the Bay Area.
After taking 10 years off to move to Bremerton, WA and start a family, I decided to go back to work -- this time as a technology tutor. I enjoyed it so much, and soon had many clients! I launched Digital Helpmates in 2020 (right before the pandemic hit). Now, I manage a team of tutors who help teach people in the way my clients loved -- with personalized, friendly, one-on-one help. I came to care deeply for all my clients, and my tutors do, too. To be honest, we all just love what we do!
Now that I have other tutors to help clients, I'm focusing on teaching in-depth courses on the topics I've been asked about the most by my clients over the years. One of my deep passions is helping keep seniors safe online.
I hope you will trust me to lead you on this journey!
A sneak peek of the Sessions...
Session 1: Your "Virtual Lockbox"
Help set up your "virtual lockbox" so you have 24/7 access to your passwords.
The situations when you will rely on your "virtual lockbox" to rescue you
How to get your "virtual lockbox" for FREE on your computer
How to come up with a super secure yet memorable password to protect your "virtual lockbox" (the last password you'll ever need to remember!)
The quickest way to add all your existing passwords, so you never have to do password resets again!
How to never lose your security Q&As
Bonus Gift: Your Tech Tutoring Journal
Video: The "Simple Bullet Journal" method of taking notes you'll never lose
Session 2: How to have your Virtual Lockbox with you always
Set up your "virtual lockbox" on your mobile devices, so you are never without your passwords or documents.
Never get locked out of your vault: the benefits of having your "virtual lockbox" on mobile
How to use LastPass on your mobile devices, how it differs from the computer
What documents to begin gathering (and which NOT to bother gathering).
Laura's best method of organizing documents you are planning to enter into your lockbox.
Worksheet: The "Must Save" Document Checklist
Worksheet: The "What NOT to Save" Document Checklist
Session 3: Two easy ways to preserve your documents forever
Capturing your documents is as easy as snapping a picture from your iPhone. For those without smartphones, we lead you through scanning them in a snap.
Add powerful tools to your "virtual lockbox"
Additional important documents you may not have considered gathering
How to scan OR photograph your documents so they are clear and legible
Accessing your vault & your documents
The "Other Data" you will want to collect next
Worksheet: The Comprehensive "Have You Considered...?" Document Checklist
Worksheet: The "Other Data" Checklist
Session 4: Saving Credit Cards & More
How to never lose your credit cards, even if your wallet is lost or stolen. Additional time-saving benefit of entering credit cards you may not have considered.
"Fields" of Dreams: Your new best friend
The magic efficiency of Form Fill (it's like having a personal assistant or "online butler")
Make a record of phone conversations in your vault to help you if a conflict arises
Record interest rates, terms & conditions of credit cards so you KNOW when they change
Emergency Access contacts: Who are they?
Exercise: Emergency Access Brainstorm
Session 5: Give Emergency Access to your Vault
After this session, your passwords and important documents will have an easy and secure path to be delivered to your loved ones.
Why designating Emergency Access (EA) Contacts is better than handing over your passwords.
How to choose the right EA Contacts (and avoid choosing the wrong ones)
How EA Contacts will gain secure access to your vault
Asking EA Contacts: The best way to approach this important conversation, and who to ask.
Worksheet: How To Choose EA Contacts
Email Template: Asking and Giving Instructions to Your EAContacts
Session 6: Make Yourself Unhackable
Learn the most common ways we get hacked, and the "Kryptonite" for each of these methods. In this session, we will begin to change your most insecure passwords to protect your assets and identity.
How passwords are stolen, and how to easily avoid the common attacks using our "recipe"
Use your security dashboard, so you know which passwords are vulnerable and should be changed
How to safely share passwords that you can revoke access to at any time
Altering your will so that your wishes about who is in charge of your digital assets (and what they are to do with them) are clear and legally binding
How long is the course? Do I have to be present at every session?
The course is set to run for 6 weeks. You do not have to attend any sessions in person, in fact, you may move through the course material as quickly as you like just by watching the videos and following the course workbook.
Live participation in our weekly Q&A sessions will help answer your questions, and those who participate live do tend to get to the finish line more consistently.
Will replays of the sessions be available?
Yes! The teaching sessions will be available for watching at any time after they post. Links to the teaching videos will be uploaded every Monday morning to our Facebook group for six weeks, and you will have access to the replays for two weeks after that (eight weeks total).
However, the Q&A sessions must be attended live. They are unrecorded because we want to respect the privacy of our students who choose to be on camera to ask questions.
What is the time commitment involved?
Videos will be posted every week for you to watch, at your convenience. There is only one time that coaching happens LIVE per week -- the Q&A session on session on Thursday. Q&A sessions are not recorded, and are optional for those wanting more help directly from the teacher (think of them as "office hours").
Do I get access to the replays forever?
At this time, we are only offering access to the videos and Q&A sessions for 8 weeks. My experience as a teacher is that when students have a limited amount of time to finish something, they make it a priority. And my biggest priority is making sure you have a solid and complete digital lockbox at the end of your time in the course!
How will I get extra tech support during the class?
You can get extra help by attending the Q&A sessions, asking questions on the Facebook group (for course members only, so you can feel free to ask away), by agreeing to be "accountabilibuddies" with another course member, and by booking sessions with your Tech Tutor.
I'm a tech dummy. Can I really do this?
At Digital Helpmates, we specialize in tutoring seniors and beginners. It's literally what we do! You can get all the help you need with our 1-on-1 dedicated tutoring team.